TextbooksCustom

Shipping & Returns

Shipping

We ship to virtually any address in the United States.

We offer standard economy shipping (6-10 business days) & expedited shipping (3-5 business days).

*Some textbooks are "printed on demand", meaning they can take an additional week or two to be assembled and shipped. In such instances, you'll receive an email within 1-2 business days letting you know of the additional handling time. 

We do allow cancellations before books are shipped, but we do ship same day.

 


 

Returns

We accept returns on all new, unused products within 30 days of delivery for a full refund (excludes online access materials).

We'll pay the return shipping costs if the return is a result of our error. However, if you are returning a book that is no longer needed/wanted, we'll deduct return shipping charges.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll send a shipping label via email, and notify you once we've received and processed the return.